:root{color-scheme:light dark;--bg: #eef1f8;--bg-grad: radial-gradient(1200px 600px at 100% -10%, rgba(99, 102, 241, .12), transparent 60%), radial-gradient(900px 500px at -10% 110%, rgba(14, 165, 233, .1), transparent 55%);--panel: #ffffff;--text: #0f172a;--muted: #64748b;--line: #e2e8f0;--field: #f8fafc;--accent: #6366f1;--accent-2: #8b5cf6;--accent-contrast: #ffffff;--danger: #ef4444;--danger-bg: #fef2f2;--ok: #16a34a;--radius: 16px;--radius-sm: 10px;--shadow-sm: 0 1px 2px rgba(2, 6, 23, .06);--shadow: 0 18px 50px -12px rgba(2, 6, 23, .25);--space-1: 6px;--space-2: 10px;--space-3: 16px;--space-4: 24px;--space-5: 36px;--font: "Inter", system-ui, -apple-system, "Segoe UI", Roboto, Arial, sans-serif;--fs-1: 13px;--fs-2: 15px;--fs-title: clamp(22px, 3vw, 28px)}:root[data-theme=dark]{--bg: #0b1220;--bg-grad: radial-gradient(1200px 600px at 100% -10%, rgba(129, 140, 248, .16), transparent 60%), radial-gradient(900px 500px at -10% 110%, rgba(14, 165, 233, .12), transparent 55%);--panel: #111a2e;--text: #e6edf7;--muted: #94a8c6;--line: #20304d;--field: #0d1729;--accent: #818cf8;--accent-2: #a78bfa;--danger: #f87171;--danger-bg: #2a1414;--shadow: 0 24px 60px -16px rgba(0, 0, 0, .6)}*{box-sizing:border-box}html,body{height:100%}body{margin:0;background:var(--bg-grad),var(--bg);color:var(--text);font-family:var(--font);font-size:var(--fs-2);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:6px}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.001ms!important;transition-duration:.001ms!important}}*{scrollbar-width:thin;scrollbar-color:color-mix(in srgb,var(--muted) 45%,transparent) transparent}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:color-mix(in srgb,var(--muted) 38%,transparent);border-radius:999px;border:2px solid transparent;background-clip:padding-box}::-webkit-scrollbar-thumb:hover{background:color-mix(in srgb,var(--muted) 62%,transparent);background-clip:padding-box}::-webkit-scrollbar-button{display:none;height:0;width:0}::-webkit-scrollbar-corner{background:transparent}.btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;border-radius:var(--radius-sm);background:linear-gradient(135deg,var(--accent),var(--accent-2));color:var(--accent-contrast);font:inherit;font-weight:700;padding:10px 16px;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:transform .12s ease,filter .15s ease}.btn:hover:not(:disabled){filter:brightness(1.06);transform:translateY(-1px)}.btn:disabled{opacity:.6;cursor:not-allowed}.btn-ghost{background:var(--panel);color:var(--text);border:1px solid var(--line)}.btn-ghost:hover:not(:disabled){filter:none;background:var(--field)}.btn-sm{padding:6px 10px;font-size:var(--fs-1)}.input,.textarea,.select{width:100%;padding:11px 13px;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--field);color:var(--text);font:inherit;transition:border-color .15s ease,box-shadow .15s ease}.textarea{resize:vertical;min-height:84px}.input:focus,.textarea:focus,.select:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px color-mix(in srgb,var(--accent) 22%,transparent)}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm)}.muted{color:var(--muted)}.small{font-size:var(--fs-1)}.badge{display:inline-flex;align-items:center;gap:4px;padding:2px 9px;border-radius:999px;font-size:11px;font-weight:700;background:color-mix(in srgb,var(--accent) 16%,transparent);color:var(--accent)}.badge.danger{background:var(--danger-bg);color:var(--danger)}.badge.ok{background:color-mix(in srgb,var(--ok) 16%,transparent);color:var(--ok)}.tab-bar{display:flex;gap:4px;background:var(--panel);border:1px solid var(--line);border-radius:999px;padding:4px}.tab{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;background:transparent;color:var(--muted);font:inherit;font-weight:600;padding:8px 16px;border-radius:999px;cursor:pointer;white-space:nowrap}.tab.active{background:linear-gradient(135deg,var(--accent),var(--accent-2));color:var(--accent-contrast)}.tab:disabled{opacity:.45;cursor:not-allowed}.icon-btn{width:40px;height:40px;border-radius:999px;border:1px solid var(--line);background:var(--panel);color:var(--text);cursor:pointer;font-size:16px;display:inline-grid;place-items:center}.icon-btn:hover{background:var(--field)}.hidden{display:none!important}.spinner{width:16px;height:16px;border:2px solid color-mix(in srgb,var(--text) 25%,transparent);border-top-color:var(--accent);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#02061780;display:grid;place-items:center;padding:var(--space-3);z-index:50}.modal{width:100%;max-width:520px;background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:var(--space-4)}.bubble{max-width:78%;padding:10px 13px;border-radius:14px;border:1px solid var(--line);background:var(--field);white-space:pre-wrap;word-break:break-word}.bubble.operator{margin-left:auto;background:color-mix(in srgb,var(--accent) 14%,var(--panel))}.bubble .bubble-head{display:flex;gap:10px;justify-content:space-between;font-size:11px;color:var(--muted);margin-bottom:4px}.sla-warning{border-left:3px solid #f59e0b}.sla-danger{border-left:3px solid var(--danger)}.sla-answered{border-left:3px solid var(--ok)}